Frequently Asked Questions

Where is Madera Secure Storage located?

Madera Secure Storage is located at 2809 N Schnoor Ave, Madera, CA 93637.

What is a Premium or Economy Unit?

To better suit your needs and budget, we offer tiered pricing at our facility: Economy, Standard, and Premium. While the size and security of your unit stay consistent, the location and convenience of access can vary by tier.
  • Economy Units are our most budget-friendly option. These units may be located farther from building entrances, have less direct vehicle access, or be positioned in areas with narrower drive aisles. They offer the same great storage space at a lower price, ideal for those who don’t need frequent access.
  • Standard Units strike a balance between convenience and cost. These units typically offer reasonable access and are located in central areas of the facility—not too far from entrances, but not in premium spots either. They’re a great middle-ground option for most storage needs.
  • Premium Units are all about convenience. These units are typically located near main entrances, close to loading doors, or along wide drive aisles for easier parking and loading. If quick, easy access matters to you, Premium is the way to go.

Is there a down payment or deposit required to make a reservation?
There is no down payment or deposit required.  Setting up a reservation is free of charge.  At the time of move-in, we do charge a one-time administration fee.

How does the special work?

We prorate your first month’s rent using the standard unit rate from the day you move in.  Our specials start in the second month and run for the applicable duration.   After the special ends, the unit will go back to the Standard Rate.

What are the office hours?

To see our most up-to-date office hours, visit our facility page here.

When can I access my belongings?

Access your belongings 7 days a week between 7AM and 7PM. 

Am I required to store long-term?

You’re never required to store with us long-term. We offer month-to-month leases for all of our available unit types.

How do I pay my storage bill?

Pay your storage bill online with ease using our tenant portal. To make things even easier, consider setting up auto payments when you rent with us, so you never have to worry about missing a payment!

What size do I need?

We have a free Self Storage Calculator! However, if you prefer talking with our staff directly, feel free to contact us and we’ll work with you to determine the right size for your storage needs.

How does the special work?

We prorate your first month’s rent using the standard unit rate from the day you move in. Our specials start in the second month and run for the applicable duration. After the special ends, the unit will go back to the Standard Rate.
  • Where is Madera Secure Storage located?

    Madera Secure Storage is located at 2809 N Schnoor Ave, Madera, CA 93637.

    What is a Premium or Economy Unit?

    To better suit your needs and budget, we offer tiered pricing at our facility: Economy, Standard, and Premium. While the size and security of your unit stay consistent, the location and convenience of access can vary by tier.
    • Economy Units are our most budget-friendly option. These units may be located farther from building entrances, have less direct vehicle access, or be positioned in areas with narrower drive aisles. They offer the same great storage space at a lower price, ideal for those who don’t need frequent access.
    • Standard Units strike a balance between convenience and cost. These units typically offer reasonable access and are located in central areas of the facility—not too far from entrances, but not in premium spots either. They’re a great middle-ground option for most storage needs.
    • Premium Units are all about convenience. These units are typically located near main entrances, close to loading doors, or along wide drive aisles for easier parking and loading. If quick, easy access matters to you, Premium is the way to go.

    Is there a down payment or deposit required to make a reservation?
    There is no down payment or deposit required.  Setting up a reservation is free of charge.  At the time of move-in, we do charge a one-time administration fee.

    How does the special work?

    We prorate your first month’s rent using the standard unit rate from the day you move in.  Our specials start in the second month and run for the applicable duration.   After the special ends, the unit will go back to the Standard Rate.

    What are the office hours?

    To see our most up-to-date office hours, visit our facility page here.

    When can I access my belongings?

    Access your belongings 7 days a week between 7AM and 7PM. 

    Am I required to store long-term?

    You’re never required to store with us long-term. We offer month-to-month leases for all of our available unit types.

    How do I pay my storage bill?

    Pay your storage bill online with ease using our tenant portal. To make things even easier, consider setting up auto payments when you rent with us, so you never have to worry about missing a payment!

    What size do I need?

    We have a free Self Storage Calculator! However, if you prefer talking with our staff directly, feel free to contact us and we’ll work with you to determine the right size for your storage needs.

    How does the special work?

    We prorate your first month’s rent using the standard unit rate from the day you move in. Our specials start in the second month and run for the applicable duration. After the special ends, the unit will go back to the Standard Rate.